Type
Business expansion
Country
Poland
Region
Centralny; Mazowieckie; Miasto Warszawa
Location of affected unit(s)
Warszawa
Sector
Transportation / Storage
Air transport
Passenger air transport
51.1 - Passenger air transport

200 jobs
Number of planned job creations
Job creation
Announcement Date
28 May 2025
Employment effect (start)
4 June 2025
Foreseen end date

Description

Ryanair, the airline, is opening a Customer Service Escalation Centre in Warsaw, which will employ 200 people.

This is the company's next investment in Poland. The Customer Service Escalation Centre is to assist all Ryanair passengers with complaints about delayed and cancelled flights. Recruitment will start soon and an open day for potential future employees has been scheduled for 4 June. Ryanair, established in 1984 and based in Dublin, Ireland, is an airline in Europe, operating over 2400 daily flights across more than 230 destinations in 40 countries.

Previous Ryanair’s events in Poland have been recorded in the ERM events database: Ryanair 2023 - PL


Sources

Citation

Eurofound (2025), Ryanair, Business expansion in Poland, factsheet number 202878, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/202878.