Type
Internal restructuring
Country
World
Region
Location of affected unit(s)
Ireland, other locations
Sector
(61 - 63) Information / Computing
62 - Computer programming, consultancy and related activities
62 - Computer programming, consultancy and related activities
62 - Computer programming, consultancy and related activities

4,000 jobs
Number of planned job losses
Job loss
Announcement Date
3 September 2025
Employment effect (start)
3 September 2025
Foreseen end date
31 December 2025

Description

American cloud computing company Salesforce has announced that it will cut 4,000 jobs worldwide in 2025.

In Ireland, about 30 positions are expected to be cut. The layoffs will affect global customer support roles, as the company plans to reduce staff in that area from 9,000 to 5,000, with artificial intelligence increasingly replacing human agents. CEO Marc Benioff described the shift as part of a transformation into an ‘agentic enterprise’, with resources redirected towards sales and growth areas. Salesforce is a market-leading American multinational specialising in cloud computing services and products.

Salesforce employs approximately 76,000 people globally. It is the fourth global restructuring plan announced in the previous years. Earlier in February 2025, Salesforce announced plans to cut 1,000 jobs worldwide Salesforce 2025-WO; 7,900 jobs worldwide were cut in 2023 Salesforce 2023-WO, and another 700 in 2024Salesforce 2024-WO


Sources

Citation

Eurofound (2025), Salesforce, Internal restructuring in World, factsheet number 203375, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/203375.