The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Information / Computing 62 - Computer programming, consultancy and related activities 62 - Computer programming, consultancy and related activities 62 - Computer programming, consultancy and related activities
4,000 jobs Number of planned job losses
Announcement Date
3 September 2025
Employment effect (start)
3 September 2025
Foreseen end date
31 December 2025
Description
American cloud computing company Salesforce has announced that it will cut 4,000 jobs worldwide in 2025.
In Ireland, about 30 positions are expected to be cut. The layoffs will affect global customer support roles, as the company plans to reduce staff in that area from 9,000 to 5,000, with artificial intelligence increasingly replacing human agents. CEO Marc Benioff described the shift as part of a transformation into an ‘agentic enterprise’, with resources redirected towards sales and growth areas. Salesforce is a market-leading American multinational specialising in cloud computing services and products.
Salesforce employs approximately 76,000 people globally. It is the fourth global restructuring plan announced in the previous years. Earlier in February 2025, Salesforce announced plans to cut 1,000 jobs worldwide Salesforce 2025-WO; 7,900 jobs worldwide were cut in 2023 Salesforce 2023-WO, and another 700 in 2024Salesforce 2024-WO
Eurofound (2025), Salesforce, Internal restructuring in World, factsheet number 203375, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/203375.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
