Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Lufthansa, Germany’s largest airline group, has announced plans to cut around 4,000 administrative jobs globally by 2030.
The majority of the cuts will occur in Germany. The decision is part of a cost-saving strategy that includes the increased use of artificial intelligence to streamline operations.The reductions will affect non-operational roles, and many administrative processes will be automated or handled by artificial intelligence. The restructuring aims to streamline group-wide cooperation, reduce duplication, and lower costs. According to the company, the cuts will be carried out in consultation with social partners.
While the airline plans to eliminate 20% of its administrative staff, it expects to create about 1,500 new administrative positions at international locations to balance labour costs. The company has faced ongoing labour disputes, including a potential strike vote by the pilots’ union over pension reforms.
Lufthansa employs about 103,000 people globally.
The previous global restructuring events of Lufthansa were recorded in the ERM events database: Lufthansa 2020-WO (39,000 jobs cut); Lufthansa 2022-WO (10,000 jobs cut); Lufthansa 2023-WO (8,000 jobs cut).
Eurofound (2025), Lufthansa, Internal restructuring in World, factsheet number 203445, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/203445.