Restructuring events
European Restructuring Monitor (ERM)
The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Teleperformance, formerly SR.Teleperformance, strengthened its commercial partnership with SFR Service Client on 23 May 2007 and agreed to take-over two customer contact centers of SFR Service Client in Lyon and Toulouse employing all 1,306 staff: 582 in Lyon and 724 in Toulouse. Vivendi's mobile telephone unit SFR is planning to outsource another call centre to subcontractor Arvato Services. Both outsourcing agreements will take place between August and December 2007. Teleperformance has agreed to guarantee the jobs at the site 'for at least three years'. In 2006, the Teleperformance Group achieved 1.38 million Euro in revenues. The Group operates nearly 59,000 computerised workstations with more than 70,000 employees across 275 contact centers (including 93 contact centers directly managed in clients' premises) in 43 countries.
Eurofound (2007), Teleperformance, Business expansion in France, factsheet number 65385, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/65385.
This working paper offers a comprehensive methodological overview of the European Restructuring Monitor (ERM) databases. Even though the methodology has not changed over time, new categories have been added, and the way it has been used by researchers and policymakers...
This Eurofound research paper explores key trends in restructuring in recent years, highlighting the companies that announced the largest job losses and job gains in the EU. It builds on an analysis of company announcements recorded in Eurofound’s European Restructuring...
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Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway which are explicitly or implicitly linked to anticipating and managing change. The most recent update to the...
