Restructuring events
European Restructuring Monitor (ERM)
The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
More than 1,000 jobs will be created with the opening of a new call centre on South Tyneside. Teesside-based Garlands plans to open the complex, in the Market Dock area of South Shields, in February 2008. The firm already operates contact centres in Hartlepool, Stockton and Middlesbrough, for clients including Vodafone and Virgin Mobile. The company received a £600,000 grant from regional development agency One NorthEast to help secure the deal.
Chey Garland, chief executive of Garlands Call Centres, said: 'We very carefully considered a number of locations and opted for South Shields because of the quality of the local workforce."'
Latest figures from One NorthEast show the call centre industry in the region employs more than 53,000 people - almost 5% of the working population.
Eurofound (2007), Garlands, Business expansion in United Kingdom, factsheet number 65633, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/65633.
This working paper offers a comprehensive methodological overview of the European Restructuring Monitor (ERM) databases. Even though the methodology has not changed over time, new categories have been added, and the way it has been used by researchers and policymakers...
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