The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
(77 - 82) Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
200 jobs Number of planned job losses
Announcement Date
23 February 2012
Employment effect (start)
Foreseen end date
Description
GoExcellent, which provides call center services, has announced redundancies of up to 200 employees from six locations in Finland. The company is starting mandatory negotiations with employee representatives on the cuts. A timeline for the restructuring has yet to be made available.
According to GoExcellent, the company will lose a customer account, which influences the amount of work it can offer. The company has six units in Finland and job cuts are possible in all locations.
GoExcellent is the largest provider of contact center services in Finland and employs around 1,200 people.
Sources
23 February 2012: Kauppalehti
23 February 2012: YLE Internet News
23 February 2012: Helsingin Sanomat
Citation
Eurofound (2012), GoExcellent, Internal restructuring in Finland, factsheet number 73125, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/73125.
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