The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
(77 - 82) Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.2 - Activities of call centres
211 jobs Number of planned job losses
Announcement Date
6 July 2016
Employment effect (start)
6 July 2016
Foreseen end date
19 September 2016
Description
Call centre operator E-care is to dismiss 211 workers out of 2,000 currently employed at the sites in Rome, Milan, Turin, L’Aquila and Bari.
The company had been a subsidiary of Astrim until 2015, but it was acquired by Olisistem ITQ Consulting S.p.A. in January 2016. The main reason of the dismissals is the sharp decline in sales caused by the decrease in orders from utility company Acea, mobile networks operator Vodafone and sports betting company Lottomatica.
The unions have called for a meeting with the Ministry of Economic Development. Negotiations between the management and the unions are set to start on July 19.
In 2014, the company dismissed about 200 workers at the Milan site. According to E-care, this was due to declining profits from 2014 to 2016.
Sources
7 July 2016: 6 aprile.it
11 July 2016: Roma Today
13 July 2016: Il Diario del lavoro
Citation
Eurofound (2016), E-care, Internal restructuring in Italy, factsheet number 88142, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/88142.
This working paper offers a comprehensive methodological overview of the European Restructuring Monitor (ERM) databases. Even though the methodology has not changed over time, new categories have been added, and the way it has been used by researchers and policymakers...
This Eurofound research paper explores key trends in restructuring in recent years, highlighting the companies that announced the largest job losses and job gains in the EU. It builds on an analysis of company announcements recorded in Eurofound’s European Restructuring...
In 2023, thousands of workers in big tech lost their jobs. Meta, Amazon, Google, Apple, Microsoft and Salesforce had been considered to offer good and secure jobs up to this point. Giants of the information and communication technology (ICT) sector,...
In 2024, the automotive sector in the EU came to the fore in public and policy discussions. The focus was on the slowdown in electric vehicle (EV) sales, rising global competition, belated investments in new technologies, and the potential closure...
The more employee monitoring resembles surveillance – with its systematic, continuous and detailed tracking of employees' activities, behaviours or communications – the greater the potential for infringement of both privacy and data protection rights. Although the EU General Data Protection...
Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway which are explicitly or implicitly linked to anticipating and managing change. The most recent update to the...