The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Yorkshire and The Humber; East Yorkshire and Northern Lincolnshire; Kingston upon Hull, City of
Location of affected unit(s)
Kingston upon Hull
Sector
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
130 jobs Number of planned job losses
Announcement Date
15 November 2017
Employment effect (start)
31 March 2018
Foreseen end date
Description
KCom, the UK-based telecommunications company, has announced that it will close one of its call centres in Hull at the end of March 2018, making 130 employees redundant. The compulsory consultation process between the management, the trade unions and the staff affected by the closure has already started.
A spokesperson for KCom has said that the company will focus on 'making sure any redundancies are kept to an absolute minimum' and that employees will be able to find work at the new service provider who takes over their existing contracts or at KCOM’s other local offices.
The spokesperson said that the call centre which will be closed has been 'unprofitable for several years'. KCom has reported a decrease in revenues and profits in the first six months of the 2017/18 financial year.
Sources
15 November 2017: Hull Daily Mail
16 November 2017: Contact-centres.com
Citation
Eurofound (2017), KCom, Closure in United Kingdom, factsheet number 92710, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/92710.