The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
(77 - 82) Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.2 - Activities of call centres
300 jobs Number of planned job creations
Announcement Date
26 November 2018
Employment effect (start)
26 November 2018
Foreseen end date
31 December 2019
Description
Swedish outsourcing company Transcom WorldWide AB has announced that it will create 300 new jobs at its units across Poland by the end of 2019. Due to the shortage of qualified workers in large cities, Transcom wants to attract potential candidates from smaller towns by offering them relocation packages and other incentives. Also, the company is planning to develop a home office model, with up to 30 new workers to be employed based on the model under a pilot project.
Transcom is a global outsourcing company specializing in debt collection, customer care, sales and technical support. The company operates in Europe, North and South America, Asia and North Africa. Transcom employs 29,000 specialists at 50 contact centres across 21 countries, delivering services in 33 languages. In Poland, the company has sites in Białystok, Gdańsk and Olsztyn employing 1,200 specialists.
Previous restructurings took place in 2016 (150 jobs created) and 2012 (150 jobs created).
Sources
Citation
Eurofound (2018), Transcom, Business expansion in Poland, factsheet number 96176, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/96176.
This working paper offers a comprehensive methodological overview of the European Restructuring Monitor (ERM) databases. Even though the methodology has not changed over time, new categories have been added, and the way it has been used by researchers and policymakers...
This Eurofound research paper explores key trends in restructuring in recent years, highlighting the companies that announced the largest job losses and job gains in the EU. It builds on an analysis of company announcements recorded in Eurofound’s European Restructuring...
In 2023, thousands of workers in big tech lost their jobs. Meta, Amazon, Google, Apple, Microsoft and Salesforce had been considered to offer good and secure jobs up to this point. Giants of the information and communication technology (ICT) sector,...
In 2024, the automotive sector in the EU came to the fore in public and policy discussions. The focus was on the slowdown in electric vehicle (EV) sales, rising global competition, belated investments in new technologies, and the potential closure...
The more employee monitoring resembles surveillance – with its systematic, continuous and detailed tracking of employees' activities, behaviours or communications – the greater the potential for infringement of both privacy and data protection rights. Although the EU General Data Protection...
Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway which are explicitly or implicitly linked to anticipating and managing change. The most recent update to the...